Privacy Policy

Effective Date: October 28, 2025

This Privacy Policy describes how Macaco+ (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://macacoplus.art (the “Site”) and interact with our services, including communications sent to art.macacoplus@gmail.com.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

A. Device Information (Automatically Collected)

  • Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our platform.
  • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

B. Order Information (Collected at Checkout)

  • Purpose of Collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and (when in line with the preferences you have shared with us) provide you with information or advertising relating to our products or services.
  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers – processed securely by our payment processor), email address, and phone number.
  • Source of Collection: Collected directly from you.

C. Contact Information (Collected via Forms or Email)

  • Purpose of Collection: To respond to your inquiries, provide customer support, and communicate about potential collaborations or curatorial interest (via the Site’s contact form or the email art.macacoplus@gmail.com).
  • Personal Information Collected: Name, email address, and the content of your message.
  • Source of Collection: Collected directly from you.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Service Providers: We share information with our e-commerce platform (e.g., Shopify, if used) to power our online store, and with payment processors (e.g., PayPal, Stripe) to handle transactions. We also use Google Analytics to help us understand how our customers use the Site.
  • Compliance with Law: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Use of Cookies

The Site uses cookies to optimize your experience by remembering your preferences and tracking your usage. Most browsers automatically accept cookies, but you can choose to refuse cookies or have your browser notify you when a cookie is being sent. Please note that blocking cookies may negatively impact your experience on the Site.

4. Your Rights

  • GDPR: If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us at art.macacoplus@gmail.com.
  • CCPA: If you are a resident of California, you have the right to know what personal information we collect about you, to request the deletion of your personal information, and the right to opt-out of the sale of your personal information. If you would like to exercise these rights, please contact us at art.macacoplus@gmail.com.

5. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

6. Changes to this Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at art.macacoplus@gmail.com.

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